If you talk to CIOs who really “get” virtualization, the benefit that excites them the most is not cost savings but agility. I’m talking about the ability to say yes, quickly, to a business side request. Virtualization is helping smart IT leaders morph from “no” people to “yes” people. That’s a huge shift for many IT organizations and companies. But in order to be a yes person, you need to have enough carefully-managed virtual infrastructure on hand.

Michael Rose, Research Analyst at IDC, discusses the rise of best practices for virtual desktop infrastructures in this executive interview sponsored by Citrix Systems.